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Feedback conversation
Rawand has responded to some feedback for Xeramail Temp Mail
fake email service, check. why should i pay for your pro services over the dozens of more established site that offer the same services? Also the FAQ section is enormous. not sure if thats good or bad, but its a thing I had to bring up
Sorry what do you mean by fake? It is properly working service and we have been around for about a year. We provide free no account creation which can be used for essentials and for pro tier we provide a lot more functionalities such as otp extraction, 1GB of attachment, forwarding alias feature... Please let me know what is not working so I could adjust and fix, thank you!
It sounds like the value prop isn't clear based on the initial feedback. Maybe research competitors in this space and see how they position themselves, find what they're missing and position yourself around the wedge you find.
I actually researched competitors and for features we provide the pricing looks good and we usually do discounts as well. But the comment saying it is a "fake email service" is not actually true! Definitely will do more research thanks!
